Creating the Acumatica API User for InSyncer

To connect InSyncer with Acumatica, you need a user with an API license. This guide explains how to create the API user and the impact of changes on the integration.

We recommend creating a dedicated user with a full API license specifically for InSyncer. Consult your Acumatica partner to ensure you have the necessary API license provisioned.

If you have a spare Full API license, use it for InSyncer. A Limited API License can also work, but a Full API license may be needed later.

Do not share the API user details with other third-party applications. This ensures uninterrupted functionality and security.

Creating a New API User

1. In MYOB Acumatica, navigate to Users and click + Create a new user
2. Create Login Name: InSyncerAPI
3. Clear the “Generate Password” checkbox and enter the password manually
4. Check “Allow Password Recovery”, “Allow Password Changed”, and “Password Never Expires”
5. Enter a placeholder email address (e.g. insyncerapi@insyncer.com) — Acumatica requires an email but the API user won’t receive mail

Selecting Roles

Ensure the API user has an Administrator role selected.

Select License Type

Under License Types, set the user as Full User (Full API) or Limited API license.

Key Points

• Create a dedicated API user specifically for InSyncer
• A Full API license is preferred, though a Limited API License can work
• Don’t share API credentials with other third-party applications
• If you change the password later, update it in InSyncer’s settings too